Bridgeway Microfinance Bank is standard and a duly registered microfinance by the central bank of Nigeria. The Microfinance bank was established September 1st, 2016.
Bridgeway Microfinance Bank is recruiting to fill the following job vacancy:
Job Title: Head of Operations / Accounts
Location: Lagos
Employment Type: Full-time
Job Description
- Provide service to customers and prospective customers seeking loans. Extend credit to individuals through a variety of loan programs and completing and processing loan applications.
- Be responsible for the retention and maintenance of existing accounts as well as developing awareness of additional sales/service activities.
- Develop additional business through building relationships with auto or retail sales dealers and networking within the community.
- Consistently review and develop action plans for delinquent loan accounts including initiating customer contacts, negotiating extensions of refinancing, and collecting payments due.
- Manage collection activities including consulting with customers on loan payments for past due accounts.
- Demonstrate consistent and effective leadership through the supervision and development of Branch employees to achieve Branch goals, minimize turnover, and create conditions for positive and effective working relationships.
- Driving collections and payments through Bank’s Channels and platforms Driving ATM card sales through marketers when they are opening accounts
- Encouraging existing customers to acquire bank card and use their accounts with Bridgeway as their primary account.
- Come up with innovative cost-effective incentives and measures for customers to do the above Management of the banking floor.
- Handling of float for daily expenses and tallying of said float.
- Point of contact for the maintenance and dispatch workers.
- Monitoring field agents for timely returns of proceeds for posting.
- Implement internal Branch auditing procedures which properly control all negotiable items and company records held within the Branch. Such procedures must meet and may exceed those dictated by company policy.
- Prepare and submit reports reflecting Branch activity and growth.
- Investigate and resolve customer and employee inquiries and complaints.
- Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service. Other functions include but are not limited to:
Qualifications
- Bachelor’s Degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or recent successful (within past three (3) years) completion of a lending training program or other closely aligned course of study.
- Professional Qualification in ICAN/ACCA is an added advantage
- Should have the CBN MCIB Certification or should be ready to obtain within 1 year.
- Five additional years of related experience may be substituted for the Bachelor’s Degree and completion of a lending program.
Salary
N150,000 monthly.
How to Apply
Note
- Fill out the form at the bottom of the page (which includes uploading their CV)
- Only shortlisted candidates will be contacted
Application Deadline 7th June, 2022.
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