Ikeja Electricity Distribution Company (IKEDC) is recruiting for the following position below:
Job Title: Surveillance & Compliance LeadLocation: Lagos
Job Type: Full time
Reporting To: Head, Revenue Protection & Enforcement
Role Purpose
- This role is responsible for all activities related to investigations network and business compliance monitoring plus the supervision of all team members.
Responsibilities
- Overall responsibility for the Surveillance & Compliance sub-Unit (MD Loss Reduction, CHQ Vigilance and Surveillance Teams) activities and deliverables.
- Responsible for overall team development.
- Coordinating periodic surveillance checks for both customers and field commercial staff to ensure compliance to company policies.
- Provide reports of processes breach and noncompliance related cases across the business to management and recommends sanctions relative to infractions.
- Effectively coordinate sting operations periodically against vandals and saboteurs in the system and ensure they are prosecuted accordingly.
- Coordinates investigation of complaints/escalations on process breaches assigned and providing technical inputs on various Internal Audit investigations.
- Coordinates attainment of pre-agreed commercial loss targets by regular customer surveillance, spot meter accuracy testing, energy analysis, periodic feeder loss investigation.
- Strategizing and developing new ideas for at curbing energy losses.
- Oversees quality assurance review, process improvement and standardization of RPE activities.
- Coordinating periodic network monitoring activities that will ensure seamless hazard free environment and reduction in commercial and technical losses.
- Analysis/interpretation/utilization of MIS reports and other relevant internal/external reports to aid compliance activities.
- Provide monitoring oversight for other RPE teams for effective close out of all escalated issues/complaints.
- Ensures overall team performance relative to targets.
- Provide coaching and mentoring for team members.
Minimum Qualifications
- This role requires a First Degree or its equivalent diploma qualification
- Requires minimum of 8 years relevant work experience with diverse experience
Technical Competencies:
- Electricity Regulations and Policies
- Data Gathering and Analysis
- Customer Focus
- Revenue Assurance
- Energy Loss Reduction Techniques Management
- Non Maximum Demand Meter Reading
Behavioral Competencies:
- Communication and Interpersonal Relations
- Supervisory/Managerial Skills
- Problem Solving and Decision Making
- Managing Resources
- Business Focus.
Application Closing Date
26th May, 2022.
Method of Application
Click here to apply online
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