Workforce Management Centre is a leader in Human Resource
and Business Process Outsourcing, providing customised services to our clients
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Our expertise is in assisting organisations enhance efficiency, optimise service levels and strengthen their competitive position.
Our expertise is in assisting organisations enhance efficiency, optimise service levels and strengthen their competitive position.
We are seeking talented individuals to fill the following vacancies that exist in Lagos, Port Harcourt, Abuja, Kano, Kaduna, Ibadan, Ilorin, Akure, Ondo, Ado-Ekiti, Owo, Abeokuta, Ijebu Ode, Enugu, Aba, Owerri, Benin, Calabar, Yenogoa and other major cities across the country:
Job Title: Client Services Executive/Officer – OSS/CSSO/13
Primary Responsibility: Handle transactions and answer customer queries; decipher customer needs and offer the best solution based on company policies; effectively communicate ideas, suggestions and answers; refer customers to people who specialise with the type of problem or query they present; offer upgrades and new banking services or products
Qualification and competence
HND/BSc in any discipline
Prior experience in similar role in a financial institution or a service driven environment
Job Title: Call Centre Agent – OSS/CCA/13
Primary Responsibility: Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner; Initiates and/or implements corrective action as needed in order to ensure that excellent standard of service and a high level of customer satisfaction is maintained
Qualification and competence
Minimum of OND in any discipline
Excellent spoken English with impressive interpersonal skills
Must be Computer literate
Job Title: Recruitment Officer – OSS/RO/13
Primary Responsibility: Source for suitable candidates in all locations, use different assessment tools to select the right candidate within a given turnaround time.
Qualification and competence
BSC/HND in any discipline
Prior 2 year experience in similar role in a performance driven Human Resource Consulting firm running recruitment projects across the country
Job Title: Tellers – OSS/TE/13
Primary Responsibility: Cash cheques and pay out money after properly verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds; receive cheques and cash for deposit, verify amounts, and check accuracy of deposit slips.
Qualification and competence
OND/HND in any discipline
Applied knowledge of banking software and understanding of banking processes
Minimum of 2 years relevant experience in a financial institution.
Job Title: Personal Banker – OSS/PB/13
Primary Responsibility: Responsible for managing relationship with walk in customers and individual customers. Assist customers in their selection of various accounts and financial services and also cross-sell the Bank's products and services.
Qualification and competence
HND/BSC in any discipline
Understanding of standard policies and procedures in a first class financial services institution and other services providers industry is desirable
Job Title: Business Bankers – OSS/BB/13
Primary Responsibility: responsible for acquiring and retaining corporate/organisation customers relationships by providing relevant banking solutions to meet customer needs following a focused cross-selling strategy; meets all sales goals and actively participates in all sales activities in the branch by engaging in a personal weekly sales activity plan
Qualification and competence
HND/BSC
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Job Title: Direct Sales Executives – OSS/DSE/13
Primary Responsibility: promote and sell business products and services; develop and grow the business in the area of the branch where he /she is assigned; grow transaction revenue from payment & remittances business and trade; execute sales strategies and tactics; achieve monthly targets; ensure top performance as per firm’s key performance standards.
Qualification and competence
Minimum of 2 years active sales experience
OND/HND/BSC in any discipline
Job Title: Secretary – OSS/SC/13
Primary Responsibility: Provides business support to the Supervisor in the following ways: provides answers to routine inquiries and/or refers them to other personnel; screens visitors; assists in providing routine information to high level personnel and the public; maintains conference room calendar, arranges meetings and conferences as requested; transports confidential materials when necessary from location to location.
Qualification and competence
HND in Secretarial study or a related discipline
Minimum of 2 years secretarial experience in a structured environment
How to Apply
Interested and qualified candidates should please log on to: http://www.jobs.wfmcentre.com/application/
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