You must have experience of working in networked service environments, involving the configuration and support of MS Windows 2003/2008 server system software, MS Exchange 2003/2007/2010, XP/Vista/Win 7 desktop OS’s, and software applications such as MS Office 2003/2007/2010, Symantec Antivirus & Backup Exec. A sound understanding of networking technologies such as Cabling Infrastructure, IP Protocol, DHCP, DNS, Switches, Routers & Firewalls is essential, as well as an ability to diagnose, troubleshoot and repair server hardware, desktop PCs, laptops & printers. Knowledge of email, web & broadband technologies is also essential.
Educated to HNC or equivalent in a computer related subject, you should ideally be Microsoft qualified or studying toward Microsoft certification.
The successful candidate should have a confident and professional customer facing approach and be able to work on their own initiative. Experience in working for a multi-client support environment is also essential.
Salary is negotiable and is dependent on level of experience.
A full Driving License is required.
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