Recruitment for Settlement and Reconciliation Specialist – SmartCash PSB at Airtel Nigeria

 Airtel is recruiting to fill the following vacant position:

Job Title: Settlement and Reconciliation Specialist – SmartCash PSB

Location: Lagos, Nigeria

Job type: Full-time

Purpose of the Job (Brief)

• To maintain daily, smooth running of the settlement, dispute and reconciliation of all electronic payment transactions carried by customers, clients and partner organizations across multiple channels.
• To ensure accuracy of settlement from/to third party switches or processors across all channels (card, EFT, mobile money) and ensure daily posting
• To serve as the GL custodian for all electronic transactions
• To ensure accuracy of settlement and prevent exposures that may arise from electronic transactions
• Ensure timely settlement of all transactions in line with deadlines agreed with clients and partners or regulatory-defined timelines
• Ensure daily settlement and reconciliation of all transactions for all products carried across all channels offered by PSB in line with agreed commercials and SLAs
• Ensure settlements are done in strict adherence to regulatory defined timelines or as may be agreed with each client or partner.
• Ensure regular (up-to-speed) understanding of regulatory policies as it applies to Settlement operations and ensure compliance.
• Monitor balance on the settlement banks’ accounts
• Ensure daily reconciliation and balancing of all accounts in use for smooth running of the settlement operations. Ensure effective participation in all industry-related settlement activities.
• Oversee and monitor daily reconciliation requests to banks and clients
• Liaise with banks’ settlement & reconciliation teams to ensure reconciled funds/incomes/fees are transferred to relevant accounts promptly.

Establish and Achieve Operational Excellence within the Team:

• Development of internal frameworks that will ensure operational efficiency for PSB at all times
• Ensure the development of SLA or insertion of SLA clauses in business agreements with 3rd party service providers that will protect the interest of PSB at all times
• Ensure the development of Standard Operating Procedures (SOP) for all critical areas of settlement, reconciliation and dispute management
• Continuously updating the SOPs to ensure they are in line with PSB corporate goals and regulatory-defined policies.
• Ensure zero losses that may be due to penalties or wrong settlement.
• Ensure all internal systems and work processes operate efficiently.
• Prevent workload backlogs ensure and maximum permitted transaction processing timelines are not breached.
• Ensure submission of quarterly reports to the various card schemes before the due date.
• Continually evaluate and recommend best practice business process throughout payment value chain.

Provide an efficient Management service Dispute:

• Oversee the resolution of disputed transactions and ensure they are carried out in line with SLA with client/industry standards and regulations
• Ensure the adequate provision of systems, applications and tools that will aid efficient dispute management service
• Ensure the team acts as second level support on queries from clients on payments and ensure they are resolved promptly.
• Ensure the team acts as second level support on queries from clients on payments and ensure they are resolved promptly.
• Ensure the provision of necessary tools to enable and enhance ability to provide second-level support
• Provide revenue position to management.
• Preparation or contribution to the preparation of User Requirement for the development of all Applications, tools etc.
• Perform other ad-hoc functions as assigned by the CFO (month end closure, business requirement documentations, business planning and analysis, audit etc).

Educational Qualification & Functional Skills

• Bachelor’s Degree or HND in a numerical discipline
• Advance skills and working knowledge of MS Office suite including Word, Excel, and PowerPoint. Knowledge of Excel VBA will be an added advantage
• Excellent logical and analytical skills
• Knowledge of dispute resolution and chargeback processes
• Evidence of practical application of banking regulations
• Experience working with core banking and ERP solutions
• Project management skills will be an added advantage
• A general knowledge of accounting & financial reporting principles.
Required Experience:
• Over 4 years working experience in the Fintech or banking industry, fully integrated in all aspects of settlement and daily reconciliation process.
• A minimum of 2-years supervisory level in settlement and reconciliation.
• Banking/fintech industry knowledge and experience.
• Relevant experience in Mobile Financial Services is desirable.
Other Requirements:
• Relationship with key and critical stakeholders (Regulators, Banks, NIBSS, MMOs etc.) in the industry.
• Goals getting and results orientated personality.
• Basic / introductory data analytics skills.
• Doggedness and reliability.

Closing Date of Applications

Not Specified.

How to Apply

Interested and qualified candidates should:

Click here to apply online