Standard Chartered Bank Nigeria Career Opportunities, February 2015

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer.
At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

Standard Chartered is recruiting to fill the below position:

Job Title: Assistant Relationship Manager

Job ID: 466201
Location: Lagos
Full/Part Time: Full time

Job Description

• To assist relationship managers by being primarily responsible for providing direct sales support on post origination activities on the portfolio.

Key Responsibilities

• Work with the Relationship Manager on ensuring all documentations for approved BCA are in place for Limits loaded properly to ensure faster execution of the transaction.
• Work in partnership with stake holders CBMS/ Trade/ CRM to ensure LC documentation are adequate for bidding and ensure funds are adequate in customers account
• Work with the CDD team to ensure eCDDs are created and renewed on time.
• Track past dues and excesses in the portfolio meticulously and ensure they are regularized on time. Any exceptions to be highlighted to CA and RM.
• Ensure all necessary approvals are sort to ensure prompt release of trade offerings/excesses for faster TAT on trade transactions.

KYC/AML Clause
Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to:-

• Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.

Key Relationships
Internal:

• Liaise with Credit on necessary approvals and signoffs on sifs and other pre draw down documentation.
• Liaise with Legal unit.
• Liaise with trade on utilization of trade lines for customers.
• Liaise with CRC and any other relevant unit required to aid the smooth flow of requirement.

External:

• Customers

Interested and qualified candidates should:
Click here to apply online


Job Title: Assistant Relationship Manager - CC
Job ID: 466144
Location: Lagos
Full/Part Time: Full time
Job Description

• Franchise calling & improve s2b coverage.
• Work in conjunction with RM & CA in preparation of briefing notes, sales pitches.
• Ensure smooth / efficient post deal documentation & client on- boarding.
• Ensure optimal alignment with WB functions and also improving cordination with other relevant teams ( i.e HVSB, ME/MM Cordination, deposits Private banking and wealth management referrals).

Measures and Targets:

• Liaise with relevant teams for quick turn around time for CDD and client onboarding.
• Delivery on systems / approach to the way we do business .
• Effectively utilize CRM , CDMS, Creditmate etc.
• Ensure post origination processes and documentation is completed on time by liasing with various stakeholders.
• Quality engagement with client to ensure highest ratings in client surveys.
• Ensure the deal pipeline is populated and updated regularly within the life of the deal.
• Follow up on day to day loan management.

Interested and qualified candidates should:
Click here to apply online


Job Title: Manager, Process & Governance
Job ID: 466081
Location: Lagos
Full/Part Time: Full time
Job Description

• Effective Management and monitoring of Regulatory issues and/or Credit Risks in the Unit.
• Ensuring a robust functioning of stipulated Business & Credit Risk processes within the Unit i.e ensure smooth functioning of credit documentation & account opening processes.
• In conjunction with the Risk Team, act as CC rep in various internal/external Audits/Assurance reviews.
• Ensuring that there are no "Surprises" Audit failures within the business.
• Facilitating understanding of relevant business policies/procedures by staff members within the Unit by conducting/arranging necessary trainings.
• Generating various monitoring reports & ensuring that they are being duly reviewed by Authorized persons within stipulated timelines.
• Timely generation/compilation of high of high quality MIS reports required periodically/or as required on an ad-hoc basis for submission to Regulators/Group/Credit etc.
• Preparation of other MIS reports including, among others Quarterly portfolio Review packs required for internal reviews
• To ensure that MIS reports are prepared (i) with minimal errors & (ii) with minimal reference to.

Key Responsibilities/Key Activities
Process & Documentation:

• Credit & CDD Documentation - To ensure daily review of deficient/outstanding documents &/or overdue CDD reviews/Migration ,follow-up with ARMs & RMs for adequate remedial actions and escalate where required.
• CDD – To ensure reviews and responses are provided on timely basis by RMs/ARMs to the CDD team. Report on the status of CC CDD overdue/rejection/rework should be prepared on a timely manner for the monthly meeting.
• Work with BC to ensure that BC & CC Nigeria overdue periodic reviews is brought below 3% (measured on the active client base) a weekly update to be prepared and submitted to Head P & G.
• Trigger based periodic reviews with ageing >150 days to be kept at zero, subject to regulatory constraints.
• Account Services- maintain good relationship with account services /BOO Centre/HUB to ensure smooth account opening/closure/static data maintenance.
• Provide quality support and advice to the sales team on all documentation & process issues/ matters required in the On &/or Off boarding of clients, credit documentation (pre & post approval).

Reports Generation/Monitoring:

• Generate various Credit & CDD deficiency & outstanding reports and circulate these to the RM Team within stipulated timelines.
• Regularly review adherence to processes & escalate instances where the policies &/or processes are not adhered to &/or necessary approvals not obtained from authorized persons within stipulated timelines.

Audit Coordination:

• In conjunction with the risk team, act as CC rep in various/external Audits/Assurance Reviews.
• Liaising with various stakeholders within the Unit to ensure that timely & accurate information is provided to internal/external Auditors.
• Following up with various stakeholders to ensure that any issues identified by internal /external Auditors are closed within stipulated timelines.

Key Relationships for:

• Team Leaders, RMs & ARMs
• Credit Approvers & Credit Analysts
• CRC/CDU
• CDD/AML Team
• Team Leader – MIS
• Legal & Compliance
• GTO
• Owners of various internal systems
• Liaison between CFS and CDD team/CDU/CRC/Legal /Account Services.
• Review & ensure adherence to Service Level Agreement (SLA) with stakeholders Trade/Acc Services /CDD Team/CDU/Legal.
• Identification of Potential Control Risks in processes.
• Implementation of Control Standards.
• Preparation of MIS as per formats needed by end users.
• Development of new MIS reports or improvisation/amendment in formats of existing MIS reports.

Interested and qualified candidates should:
Click here to apply online


Job Title: Team Leader, Card Operations
Job ID: 465640
Location: Victoria Island, Lagos, Nigeria - SCB
Full/Part Time: Full time
Job Description
This position is responsible for the functional daily management of Credit Card and Debit card Programs and operational processes:

• The ideal candidate will maintain excellence in quality of service levels and overall client experience while ensuring that the card programs adheres to bank policies and procedures.
• Ensuring compliance with all Group and Country policies, Code of Conduct and consistency in execution, and to ensure that statutory regulations and laws as a Corporate body are met and satisfied.
• Ensure day to day operating compliance with all relevant local and global regulatory requirements and industry best practice.

Key Roles & Responsibilities

• Single Point of Contact for all card related Operational Issues.
• Responsible for the day to day operations of Credit and Debit Card Programs, includingclient on-boarding, client service and settlement.
• Implementation of Credit/Debit Card Operations policies and procedures, including coordination with Lending operations and account services during product onboarding.
• Accountable for risk assessments, risk mitigation processes and audits associated with the card products.
• Record keeping of rewards program and associated accruals.
• Maintain quality oversight over GSSC on outsourced card operations services.
• Ensure effective settlement/accounting for card transactions.
• Manage the dispute/chargeback process for local and international transactions.
• Management of all card suspense and Nostro accounts ensuring items are within designated life span.
• Ensures inquiries and complaints are handled satisfactorily within specified time frame.

Qualifications & Skills

• Good level of understanding of operations and technology.
• Results driven with strategic qualities.
• High degree of responsibility and integrity.
• Strong business management skills (entrepreneurship), with demonstrable track record in a dynamic environment.
• Minimum of a 2nd Class degree in a relevant course.
• Excellent communication capability.
• Ability to work within a country and global multi-function, multi-discipline team environment with strong influencing and stakeholder management skills.
• Change agent.

Interested and qualified candidates should:
Click here to apply online