Interswitch recruiting Unit Head, Operations & Customer Support

Smartgov.CRSG Limited/Interswitch: Job Vacancy for Unit Head, Operations & Customer Support


Smartgov.CRSG Limited, a joint venture company of Cross River State Government and Interswitch responsible for the development, design, deployment, management and operations of a state-wide identity management and e-payment backbone infrastructure for the state is looking for forward thinking professionals to fill the following positions:

Unit Head, Operations & Customer Support Ref: 003

Role


Successful candidate will be responsible for champion the company’s field operations; coordinating activities across several enrolment centres, driving initiatives to support citizen’s mobilization and sensitization, managing multi-tire customer support centre and provide operational logistics support to customers, partners and other field agents.



Duties and Responsibilities

    Oversee the enrolment and mobilization of citizens of cross rivers state
    Coordinate and manage relationships with MDAs and Smartgov.CRSG partners
    Establish, control and monitor registration of smart card guidelines and processes



Qualification and Experience

    A degree in Social Sciences or any other related field of study from an accredited university
    Minimum of 2-4 years post NYSC experience in operations/customer support industry
    Sound key account management knowledge
    Outstanding verbal and written communication skills, including ability to serve in a spokesperson capacity.



Applications should be sent to smartgov.crsg@interswitchng.com not later than September 5, 2011

Note: All job openings are in Calabar.

The position applied for should be set as the subject of mail. Applications not complying with this instruction shall be disqualified. Only shortlisted candidates would be contacted.